Accounting Technician 2, Cashiering
- Salt Lake Community College
- Location: Salt Lake City, Utah
- Category: Admin-Business And Financial Management
- Posting Date: 06/23/2022
- Application Deadline: Open until filled
Job Description
Position Title
Accounting Technician 2, CashieringOpen Internally or Externally
ExternalReports to (title)
Coordinator 2, CashieringDepartment
BOF-Cashiering-3B2Requisition Number
21387Position Type
ReplacementJob Category
StaffFT/PT
Full-timeStarting Salary
$30,659.00 – $33,259.00Job Open Date
06/22/2022Open Until Filled
YesPriority Review Date
07/06/2022Job Summary
Within the Cashiering Department, this position serves as a primary point of contact between students and student financial accounting. Performs various financial and accounting transactions, processing payments, responding to general student account questions and debt resolution options via phone, email, and in person. Responsible for accurate transaction processing, providing excellent customer service, following document retention policies, preparing financial documents and reports, and maintaining the security of assets within a secure office area. Assists with projects which support the overall mission and goals of the Office of the Bursar, including assignments supporting our intradepartmental partners, Student Loans & Receivables, and Support Services. Supports the office’s Strategic Communication projects, including but not limited to, account advising calls, direct mail support, address updates/verification, and return mail processing. May mentor other part-time cashier personnel, and be alone and/or without supervision at times. It may be required to travel and work at various campus locations. Scheduled work hours are based on departmental needs and may vary from time to time.
Essential Responsibilities and Duties
- Receive payment and post transactions in students’ accounts, finance, and campus card accounting systems, accurately entering the related financial information (amounts, detail codes, descriptions, indexes, accounts, etc.), in-person, over the phone, and from the mail.
- Complete numerous types of transactions using various methods of payment.
- Demonstrate proper cash handling procedures.
- Count and balance a cash drawer daily. Responsible for the security and correctness of large sums of money, at times.
- Issue and retain receipts for all transactions.
- Customer service: Respond to inquiries in person, on the phone, or via email regarding student accounts, registration, financial aid, payment history, and refund status requests. Answer general College questions and direct students to appropriate department(s) for help. Provide options to resolve debt and provide contracts and/or instructions on how to enroll in monthly payment plans. Resolve customers’ problems and make judgments on when to escalate more difficult problems to the Cashiering Coordinator or Office of Bursar Specialists.
- Support the office’s Strategic Communication projects including, but not limited to, account advising calls, direct mail support, address updates/verification, and return mail processing.
- Student account research and reconciling.
- Research of department, sponsor, and student records.
- Responsible for the security and completeness of a cash drawer.
- Observe department and college billing, cash handling, cash receipting, refund, stop payment, and void check policies.
- Observe federal regulations, such as PCI compliance and Federal Title IV Financial Aid disbursement rules and authorizations.
- Mentor part-time cashiers.
- Responsible for opening the shift, which includes deactivating security alarms and unlocking the vault and safe, issuing cash drawers to other cashiers, and verifying cash drawer amounts.
- Responsible for closing the shift, which includes collecting all cash drawers, verifying the amounts, and locking them in the safe, locking the vault and safe, and setting the security alarm.
- Check in and out cash drawers from the safe, verify their amounts, and fill out paperwork to document.
- Develop and write procedures and other training materials.
- Collect and file receipts, document copies, and other related transaction records. Provide information to auditors as needed. Properly destroy unneeded documents with confidential information.
- Count and balance cash receipts to a computer system report at the end of the shift.
- Prepare bank deposits and manifests and ensure they are ready and complete for pickup for armored car transport to the bank. Responsible to take deposits directly to the bank on holiday weekends.
- Prepare the cashier daily recap report in Microsoft Excel.
- Update student mailing address changes.
- Complete College required training, such as Americans with Disabilities Act (ADA), Anti-Discrimination & Harassment Avoidance (ADHA), OSHAEmergency Procedures, Family Education Rights and Privacy Act (FERPA), Workplace Violence (WPV), and Driver Safety Training (DST).
- Maintain a supply inventory and order supplies when necessary.
- Attend meetings and other trainings that are applicable to job duties at the discretion of the supervisor.
- Other duties as assigned.
Preferred Qualifications
• Direct work experience in the designated business function.
• College and university work experience.
• Ability to speak fluent Spanish highly preferred.
• College and university work experience.
• Ability to speak fluent Spanish highly preferred.
Minimum Qualifications
• High school diploma or equivalent.
• One (1) to three (3) years of direct, full-time, paid, work experience.
• One (1) to three (3) years of direct, full-time, paid, work experience.
Knowledge, Skills & Abilities
• Knowledge of accounting or bookkeeping principles and practices.
• Ability to handle and count money and make change accurately.
• Ability to perform simple mathematical calculations.
• Knowledge of reconciliation practices.
• Ability to learn the intricacies of different areas of the College.
• Ability to memorize accounting codes, which are alphanumeric codes from 1 to 4 digits long.
• Knowledge of the importance of internal controls.
• Ability to communicate both verbally and in written format using English.
• Excellent customer service and interpersonal relations skills.
• Establish and maintain effective working relationships.
• Sensitive to student and staff needs.
• Ability to maintain confidentiality of work related information and materials.
• Self-motivated.
• Ability to shift quickly between several tasks without loss of continuity.
• Ability to examine documents for accuracy and completeness.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure.
• Ability to work accurately and efficiently in a fast paced environment with frequent interruptions.
• Ability to operate telephone, computer, copy machine, ten-key calculator, and other typical office equipment.
• Organizational skills.
• General clerical skills, including typing, copying, filing, emailing, and faxing.
• Detail oriented and the ability to concentrate and recognize errors.
• Familiarity with computerized information systems.
• Working knowledge of Microsoft Office software including Word and Excel.
• Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
• Ability to handle and count money and make change accurately.
• Ability to perform simple mathematical calculations.
• Knowledge of reconciliation practices.
• Ability to learn the intricacies of different areas of the College.
• Ability to memorize accounting codes, which are alphanumeric codes from 1 to 4 digits long.
• Knowledge of the importance of internal controls.
• Ability to communicate both verbally and in written format using English.
• Excellent customer service and interpersonal relations skills.
• Establish and maintain effective working relationships.
• Sensitive to student and staff needs.
• Ability to maintain confidentiality of work related information and materials.
• Self-motivated.
• Ability to shift quickly between several tasks without loss of continuity.
• Ability to examine documents for accuracy and completeness.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure.
• Ability to work accurately and efficiently in a fast paced environment with frequent interruptions.
• Ability to operate telephone, computer, copy machine, ten-key calculator, and other typical office equipment.
• Organizational skills.
• General clerical skills, including typing, copying, filing, emailing, and faxing.
• Detail oriented and the ability to concentrate and recognize errors.
• Familiarity with computerized information systems.
• Working knowledge of Microsoft Office software including Word and Excel.
• Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
Special Instructions
- Full consideration will be given to applicants who apply on or before the priority review date indicated above.
- More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
FLSA
Non-ExemptSLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.