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Job Summary

Essential Responsibilities and Duties

1. Lead and grow the Bruin Scholar program at the West Valley Center.
2. Lead and present at New Student Orientation.
3. Participate in and assist in developing student success curriculum for online and in person for WVC and for SLCC students as a whole.

Preferred Qualifications

1. A master’s degree in a related field.
2. Experience working in a higher education environment, particularly two-year schools.
3. Experience teaching in a higher education institution.
4. Spanish speaker preferred

Minimum Qualifications

1. Have a bachelor’s degree, preferably in education, educational psychology, sociology, communications, ethnic studies, or related field. Experience may be traded for education on a 2:1 ratio (2 additional years of related experience equals 1 year of education). All candidates must posses at least an associates degree to apply.
2. Zero-to-two years of direct professional experience. Experience may be traded for education on a 2:1 ratio (2 additional years of education equals 1 year of relevant experience). Related part-time experience will be pro-rated.
3. Proven experience working with a highly diverse student body and staff as evident by an advanced level of cultural competency, critical thinking, and exemplary inclusive practices.

Knowledge, Skills & Abilities

1. Motivate, encourage, mentor, and teach new students how to navigate higher education.
2. Create a welcoming environment for new students and their families.
3. Demonstrate a personal commitment to diversity, equity, and social justice.
4. Demonstrate initiative, creativity, teamwork, conflict resolution, and decision-making skills.
5. Articulate the purpose of general education classes and teach students how to register for these courses.
6. Feel comfortable using technology.
7. Be familiar with student development and student retention theories.
8. Be dependable, have excellent organizational skills, and pay close attention to details.
9. Participate in ongoing professional development sessions.

1. Communicate effectively (in writing and verbally) with a wide range of diverse individuals.
2. Deliver high quality presentations and lead discussions with large and small groups of students in new student orientations, or in classrooms with high enrollments of first-year students.
3. Provide excellent customer service and when necessary provide one-on-one consultations.
4. Work collaboratively with others in the OSS team, as well as our campus partners.
5. Assess the needs of students and create interventions or services to meet these needs.
6. Organize, process and disseminate large amounts of information accurately.
7. Learn the requirements of SLCC services, major prerequisites, programs and degree options, as well as college resources and processes (e.g., admissions, registration, financial aid, placement, and orientation).
8. Work well under pressure and function independently with integrity under minimal supervision.
9. Utilize basic computer operating systems (e.g., Microsoft Office Word, Publisher, Excel, PowerPoint, Outlook) and SLCC’s student information system (i.e., Banner, MySuccess).
10. Prioritize assignments, plan and carry projects to completion.
11. Learn quickly, work well under pressure, and work ethically with confidential information.
12. Advocate for all students with an emphasis on new, first-generation, undocumented, former foster-care, non-traditional and all other underrepresented students.
13. Work a flexible schedule which may include telecommuting, mornings, evenings, and weekends.
14. Communicate effectively with a broad range of diverse people, ability, culture, age and ethnic background, to maintain good working relationships across the College. The OSS coordinator must be able to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities and special needs.

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