UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

The Organ Allocation & Transplant Recovery Assistant Nurse Manager provides leadership to the Organ Allocation Transplant Coordinators, Organ Allocation Specialists and Transplant Recovery Specialists for the Center of Transplantation. Responsibilities will include optimization of organ allocation process, afterhours transplant patient triage, UNOS responsibilities (listing, delisting, disease transmission reporting, donor culture reports management, status updates for all solid organs, etc.), and waiting list management, standardization of training and procedures, and maintaining adequate staffing to support the afore mentioned responsibilities for all solid organ programs. The Assistant Nurse Manager is responsible for ensuring the effective operation of the day to day activities of this group of specialists including: planning, organizing, scheduling, and controlling the workload. Duties also include continual optimization and process improvement. The incumbent will also act as the liaison between OPO's (organ procurement organizations), HLA Lab and Abdominal and Thoracic Transplant programs and staff.

This position will approve and implement changes in workflow as well as train staff on Epic and Phoenix workflow across the department to standardize processes and maintain regulatory compliance. The Assistant Nurse Manager identifies areas for improvement with regard to departmental policies and procedures and develops plans for improving the quality of these processes. The incumbent provides direct customer service to patients and staff as needed. The incumbent is responsible for orientation and training needs of staff as well as other key stakeholders in the transplant service line. The Assistant Nurse Manager ensures adequate staffing and schedules to cover all on-call, UNOS, and organ allocation activity. Incumbent must have a sound knowledge base of UNOS policy and CMS regulatory requirements in relation to organ allocation, waitlist management as well as ongoing patient status updating. The incumbent must partner with the Transplant Clinical Managers and Quality Team to ensure knowledge and compliance of policy changes and updates. Participates in Transplant Administration 24/7 on call coverage on a rotating schedule, including nights, weekends and holidays.

• Bachelor's degree in Nursing required.
• Registered Nurse (RN) license issued by the state of California.
• A minimum of five (5+) or more years of experience as a transplant coordinator with multi-organ allocation and patient call experience at a transplant center.
• At least two (2) years of recent on-call lead transplant coordinator experience or equivalent experience.
• Thorough understanding of CMS and UNOS policies.
• Ability to effectively participate in decision making on human resource matters.
• Strong critical thinking skills to analyze problems, determine appropriate intervention, and develop and apply effective solutions.
• Strong interpersonal skills to build effective relationships with staff, management, registries, patients and families.
• Strong knowledge of technology and specialized applications, databases, and documentation systems used in a transplant center.
• Ability to serve as a resource on transplant services and related care.
• Demonstrated ability to effectively respond to urgent and changing situations.

• Certified Clinical Transplant Coordinator.
• Epic and Phoenix Experience

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.